Our Guarantee: We offer exchanges, credits, and refunds on any wood that isn't satisfactory. Send it back with a note explaining what's wrong and what you'd like us to do. Don't send back wood which has been cut, sliced, or otherwise worked on.

Return shipping is at your expense. We'll pay for the shipping back to you if it's an exchange. Wood returns must be postmarked for return within 7 days of receipt, and properly packaged. Returned wood affects discounts. Samples are not returnable. Stop-in customers can receive credit or exchanges but not refunds.

Terms
We accept Visa, MasterCard, American Express, and Discover! When you place an order with us it is done through a secure server. This keeps your credit card information safe!

Your credit card is not run automatically at the time that you place the order. It is run manually once all the wood has been collected for the order. If you prefer, we also accept checks.

If you are having trouble with our online Order Form:
Please let us know so we can fix it! Please call us. We have an (800) number just for your convenience! (800) 258-2587

If you have questions on ordering wood:
Call us! (800) 258-2587 We are here to help you find exactly what you need!

Disclaimers
1) Prices are subject to change without notice.
2) Shipping expense as listed is approximate only, and in most cases will be end up being close to 20% of the value of the shipment.